Quality management

AI for quality management: complaints, inspections and KPIs under control

We build quality management software and AI automations for mid-sized companies: 8D complaints, inspection plans checked on a phone and quality dashboards. Standalone or connected to SAP QM, your CAQ system or Excel.

  • 8D
  • Complaints
  • Inspection plan
  • SAP QM
  • CAQ
  • Excel
Create a customer complaint automaticallyExample
  1. Complaint received by e-mail

    “12 housings in delivery 4471 are cracked, photos attached.”

  2. AI reads e-mail and photos

    Material GH-200 · Batch 26-118 · Defect: crack

  3. Similar cases found

    2 earlier complaints with the same defect

  4. 8D report prepared

    D1 team and D2 problem description sent to QM for approval

Capture

Seconds instead of typing and searching

Typical tasks

What we automate in quality management

  • Capture complaints automatically

    AI reads e-mails, PDFs and photos and creates the complaint with customer, material, batch and defect.

  • Prepare 8D reports

    Drafts for problem description, containment and root cause analysis from your data. QM reviews and approves.

  • Find similar cases and actions

    AI searches earlier complaints and shows what already worked for the same defect.

  • Inspection plans and checks on a phone

    Inspection plans by drag and drop, readings with tolerances, photos and documents right at the line or in goods receipt.

  • Supplier complaints and rating

    Resolve defects in purchased parts with deadlines, costs and escalation, and rate suppliers by KPIs.

  • Create inspection certificates

    EN 10204 inspection certificates are created straight from the inspection results, no retyping.

Integration

With SAP QM, CAQ or none at all

We work with what your company already has. The founder of devunoxAI has been an SAP QM consultant in industrial projects since 2017 and knows quality processes first-hand.

  • SAP QM

    Use quality notifications, inspection results and master data via interfaces, without rebuilding your SAP.

  • CAQ systems

    Your existing CAQ software stays. We add missing workflows, AI analysis or a mobile front end.

  • Excel and e-mail

    For companies without a QM system: complaints, inspections and KPIs from Excel lists and inboxes in one app.

Process

From first call to finished solution

You see results early and decide step by step how to continue.

  1. 130 minutes · free

    Intro call

    We find the task that costs the most time and what a solution would be worth.

  2. 2about 1 week

    Prototype

    A clickable draft on its own preview address. You test it with real examples.

  3. 32 to 6 weeks

    Build

    Expansion, testing and connection to your systems such as inbox, calendar or accounting.

  4. 4ongoing

    Operations

    Hosting, updates and further development on request, for a fixed monthly fee.

FAQ

Answers up front

Do we need SAP or a CAQ system?

No. The solution runs on its own in the browser and on phones. If SAP QM or a CAQ system is in place, we connect it.

Does AI replace our quality team?

No. AI captures, sorts and prepares, for example an 8D draft. Decisions and approvals stay with your quality team.

Does this help with ISO 9001 or IATF 16949?

The software supports documented processes, deadlines and traceability as these standards require. Certification itself remains with your company and your auditor.

What does a quality solution cost?

After the intro call you get a fixed price. A first clickable prototype is usually ready after about a week.

Where is our data stored?

We host in data centres inside the EU and work GDPR-compliant with a data processing agreement. Your data is not used to train AI models.

Tell us what costs you time

In a free intro call we find out where automation or custom software pays off for you.

Request an intro call